Clients use only a fraction of products or features companies provide. In the banking sector this usually varies in 7-11% range for example.
Moreover clients are getting increasingly resistant to the communication. They simply don't listen how they benefit with the company. This leads to a enormous unearned revenue, higher cost of providing services and the loyalty gap with customers.
Challenger changes the widespread marketing approach. It personalizes and gamifies communication, engagement and interactions with individual customers and prospects. All in one platform. Main business issues Challenger helps to solve:
Engagement elements that drive the motivation - involve customer into the process as a game.
Customers follow the progress with personalised challenges and offers. Automatically.
Every customer has it's personal journey he prefers to go. This makes the company build personalized conversation with an individual. No more one-size-fits-all.
Clients use their social graph to engage with your offering.
Challenger by design acts as a social network of the company by uniting people into be brand ambassadors and followers. It also integrates external social networks (like Facebook or LinkedIn) to multiply the power of social engagement.
Engagement elements that drive the motivation - involve customer into the process as a game.
Gamification is a powerful tool which motivates people for ages. Challenger platform uses best elements of gamification to turn boring interaction processes into exciting.
Standalone loyalty system with rewarding mechanism and prizes.
New neuroscience-based Challenger technology raises loyalty programs to the new level. The loyalty is not just about recurring customer spending, it is about reengaging right customers with controllable ROI.
In accordance with the provisions of the Civil Code of the Republic of Lithuania, this public offer proposes consulting services via a paid telephone line and email, subject to the terms outlined below. This offer is considered accepted and effective from the moment the Client submits an inquiry and receives the first answer.
1.1. Consultations will be provided through the company telephone number and/or email, responding to Client inquiries on various topics.
1.2. The service includes consultations based on the Client's questions, which will be documented and provided according to principles of professionalism and confidentiality.
2.1. Consultations will be billed based on their duration and content.
2.2. At the end of each month, a consolidated invoice will be issued, detailing the scope and cost of the services provided. The invoice will be sent to the Client via email or another method if specified by the Client.
2.3. The Client agrees to pay for the provided services within 10 (ten) business days of receiving the invoice.
2.4. In the event of non-payment, the Provider reserves the right to forward the Client’s outstanding payment information to a third party for debt recovery purposes.
3.1. The consultation service rate is €150 per hour.
3.2. The Provider reserves the right to unilaterally change the service rate, notifying the Client of any changes at least 15 (fifteen) calendar days prior to the effective date.
4.1. The Provider is responsible solely for services provided properly and on time. The Provider is not liable for any decisions made by the Client based on the consultation content.
4.2. The Client is required to provide all necessary information essential for the provision of services.
5.1. This offer is a public proposal and remains valid until it is withdrawn or amended.
5.2. All disputes are to be resolved through negotiation. If negotiations fail, disputes will be resolved in the courts of the Republic of Lithuania, according to the Provider's registered location.
This offer is considered signed and valid from the moment the first inquiry is submitted.